Cellar Drop About Page
How did it all start? In a wine store, we always have something our customers want, but don’t stock. Why? Because Retail Space is expensive. It cost to stock an item, cost space, holding cost, running cost of fridges and coolroom, rental, admin time inputting items into the system, the list goes on. This is why the mark up in a retail store needs enough room to cover all the overhead cost. Its not only the cost, but the clientele is always different from each store, its very hard to cater for all customers.
To accommodate the need for this, we have moved online. Our online wine store have over 2000 wines and growing! Our online wine store have unlimited shelf space, so we now stock those inaccessible and hard to find wines that you been looking for. Not only this, our prices is very competitive as our overhead cost is low.
Most importantly is our customer service! Once you have placed an order with us, you will be well-informed and be up-to-date on your order from start to finish. Once your order arrives we double check the carton, making sure each bottles is not damaged, we put dividers between each bottles so it wont get damaged during transit, and we seal the carton tight so nothing will fall out. You will received photos of your order and tracking email to see where your wine is. We will be in touch with you all the way until you received your wine at your doorstep!
Our site also have weekly specials so make sure you register and check the website frequently.